Privacy Notice


Love Shoes provides users with a great place to easily search and shop for range of products online. Maintaining the privacy of our visitors is our company's priority. Completing information on designated forms collects personal data from site visitors.


Customer Information

Customers are required to provide contact information such as name, physical, and email address as well as financial information, such as credit card holders, numbers, and expiration dates. All such information is used solely to make contact with customers when it is absolutely necessary to do so with reference to their order. Our company will not sell or trade customer data to or with any other companies or persons without, first of all, getting the approval from such customers. In fact, individually identifiable information will not be released to third parties without that individual's prior consent.

Love Shoes gathers "site usage" information from our site visitors. Such information is used in the aggregate, to help determine general usage patterns and improve layout in order to ensure that our sites are as useful and proficient (colorful) as possible. This "site usage" and statistical information may be made public information at Love Shoes discretion.

We, from time to time, may wish to contact users regarding community news or to make promotional offers. However such communications will only be delivered to users who have previously consented.


Children's Privacy (users under the age of 13)

In response to issues concerning protecting children's privacy online, the Children's Online Policy Protection Act of 1988, "COPPA", which sets forth rules and procedures governing the way in which websites may collect, use and disclose personal information for children under the age of 13. With respect to Love Shoes policy and COPPA regulations, we do not

a. Knowingly share or use personal demographic information online or offline from users under 13 years of age.

b. Knowingly request or collect personally identifiable online or offline contact information from users under 13 years of age with third parties.

DISCLOSURE: Love Shoes reserves the right to access and disclose demographic information of our customers to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. As mentioned above, we reserve the right to share aggregated "site usage" information with third parties.


USERS AGREEMENT

Love Shoes service and its affiliate sites are accessible worldwide to anyone with internet access. The use of our services and sites are subject to the terms and conditions of this User Agreement and Copyright Notice and all applicable laws and regulations including but not limited to the laws and regulations governing trademark and copyright. By using our services, you accept, without limitation or qualification, all the terms and conditions in this User Agreement. Love Shoes and its affiliates reserve the right to change these terms and conditions at any time. You'll be notified of these changes on the screen. By using our services and sites, you've agreed in advance to accept any changes.

The materials used and displayed on our services and sites, including but not limited to text, software, graphics, photographs, video, music and sound, illusions and artwork, and trademarks and service marks, names and logos are the property of Love Shoes and its affiliates or licensors are protected by trademark, copyright and other laws. You agree not to reproduce, modify, distribute, disseminate, publish, broadcast, sell, retransmit, or circulate any such material without the written consent and permission of Love Shoes or the appropriate affiliate.

Love Shoes services and sites contain information, facts, and opinions from various persons and organizations. Our service and sites are provided on an "as is" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither Love Shoes not its affiliates endorse or are responsible for the accuracy for reliability of any opinion, advice or statement on our services and sites.

You agree not to post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, profane, obscene, vulgar, hateful, racially, ethnically or otherwise, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, violate the rights of others, or otherwise violate any applicable local state, federal and international law. You will be responsible for, and indemnify and hold harmless Love Shoes its subsidiaries, divisions, affiliates, agents and representatives against any claim arising from any material that you post or transmit. Although Love Shoes and its affiliates may from time to time monitor or review user postings, transmissions and other user and member generated pages on our sites neither Love Shoes nor its affiliates is under any obligation to do so. You agree and acknowledge that Love Shoes and its affiliates do not control the information available on our sites but are those of their authors who are solely liable for their content. Also Love Shoes and its affiliates reserve the right in their sole discretion to edit, refuse or remove any material submitted to our sites.

Your use of our services and sites is solely at your own risk. Neither Love Shoes nor any of its subsidiaries, divisions, affiliates agents, representatives or licensors shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, punitive, special or similar damages arising out of your access or use of, or similar damages arising out of your access or use of or inability to access or use our services and sites or arising out of any information available on our services or sites. You hereby waive any and all claims against Love Shoes or any of its subsidiaries, divisions, affiliates, agents, representatives and licensors arising out of your use of our services and sites and the information available thereon.

Any material or communication you post or transmit to our services and sites is, and will be treated as, non-confidential and non-proprietary. You will be responsible for anything you post or transmit and you grant Love Shoes and its affiliates the right to edit, punish, copy and distribute information or content you post or transmit for any purpose.

Love Shoes and its affiliates do not review or monitor any websites linked to our services and sites and are not responsible for the content of any such linked websites. Your linking to such websites is at your own risk.

This user agreement and any disputes arising out of or related to our services and sites shall be governed by, and construed and enforced in accordance with the laws of New Zealand.


Terms and Conditions of Trade

All goods supplied by Loveshoes are supplied on the following terms of trade, which are to be read subject to the terms below. Loveshoes may vary these terms by notice. The buyer has read, understood and agrees to be bound by these terms and conditions.

1. Ownership
1.1 Ownership of goods remains with Loveshoes until payment for the goods is made in full.

2. Delivery
2.1 LoveShoes only retails on the Stock-on-hand basis, pick-ups welcome.
2.2 Free shipping is applied to NZ customers only and delivery within 2-5 days depending on location.
2.3 Delivery times are good faith estimates only and LoveShoes will not be liable for delays.
2.4 Please supply a physical address for shipping - due to shipping restrictions we cannot deliver to Post Office Boxes
2.5 International Buyers need to contact support@loveshoes.co.nz for shipping information.

3. Terms of payment
3.1 Payment for goods is due on 5 days following the order is confirm.
3.2 Goods will not be shipped until payment is received.
3.3 We accept Visa, MasterCard and American Express, provided by Paypal. Paypal is a secure form of payment.
3.4 Funds are not debited from your credit card account until the order is shipped. Under circumstances where parts of an order are shipped at different times payment will be secured only for those parts that are shipped.
3.5 We also accept Bank deposits into our New Zealand Bank Account or you can mail a cheque to us.

4.Returns and Exchanges
4.1 Loveshoes is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in original condition within 7 days of receipt and we will replace it or offer a store credit with Loveshoes.
4.2 Except for faulty goods, your postage charges on returns are not refundable.
4.3 Exchange is available under conditions. Loveshoes provides the sizing information for all styles of shoes; we suggest all our customers measure their feet length and use our shoe chart (please link this John) for guide to select the right pair for you. However, incorrect sizing can be exchanged for free (that are in unworn condition).
4.3 N.B. (4.2) does not apply to goods discounted or on sale.

5 Web site content
5.1 While we have made every attempt to ensure that the information contained on this site has been obtained from reliable sources, LoveShoes is not responsible for any errors or omissions, or for any results obtained from the use of this information.

5.2 We have done our best to ensure that our products and the web site are reproduced as accurately as possible. However as the actual colours you see will depend on your monitor there may be a subtle colour variation between the web site and the product on delivery. If you have any questions relating to the product please e-mail to support@loveshoes.co.nz before placing your order.

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